Is a flat hierarchy more suited to hospitality?
October 24, 2023 - “Holacracy” or a flat hierarchy is not typically associated with hospitality, a traditionally hierarchical industry. However, a recent article published by EHL Hospitality Business School, recognized as the world’s best hospitality management university, explores how implementing a flat hierarchy could benefit the industry.
Challenges within hospitality are becoming more and more evident, and competition is high amongst business owners. In order to succeed and flourish, businesses need to adapt and move with the times. Decision making needs to have an incredibly quick turnaround. So, hospitality leaders should consider the “holacratic” hierarchy.
Holacracy refers to an organizational system that aims to “empower employees and distribute authority more evenly across the company.” It is a sharp departure from traditional top-down management approaches and offers a more flexible and self-governing structure.
In order to help people understand it a little better, the researchers have broken it down into five key principles:
1. Defining roles instead of focusing on traditional titles
2. From top-down management to a flattened hierarchy
3. Frequent but focused meetings
4. Transparency and accountability are key
5. A holistic view of the organization
The researchers say the benefits of holacracy in hospitality include a more adaptable, agile workplace where employees thrive and it is easier to make decisions that will benefit the guests and the business needs.
Holacracy encourages fluidity and flexibility in roles, enabling employees to collaborate across departments more effectively.
The researchers acknowledge that implementing holacracy could be difficult, as hospitality workers will have a hierarchical mindset. At first, it may be difficult to adapt to a workplace without a clear leader.
A new management system comes with difficulties, but the researchers advise hospitality managers to focus on the parts they can implement immediately, like a comfortable work environment.
相关阅读
- ADP敲响纳斯达克开市钟,庆祝其在薪资与人力资源创新领域引领时代75周年
- Sora热潮席卷人才市场 万兴科技等AI应用落地企业受关注
- 2024亚瑟士X北京大学高校接力邀请赛校企联动,助力体育事业发展
- 喜报!博尔捷数字科技集团荣膺国际人力资源科技大会“科技创新人力资源服务企业”大奖
- 乾通互连“携手”石桥街道,助力零工市场大力发展
- 发展新质生产力人才先行 京东发布企业福利“超值”服务计划服务企业“留住人才”
- 时隔四年线下聚首 百胜中国2023餐厅经理年会盛大鸣锣
- 大学生"定标准",企业觅英才 首届"ISO国际标准化青年之星大赛"开赛
- 2024QS世界大学学科排名
- 悉尼科技大学(UTS)将推出"全球变局者 Global Game Changers"活动, 推动城市和社区的可持续发展